Terms of Service

Effective Date: 6/27/2025

Welcome to HIGROOV! These Terms of Service (“Terms”) govern your use of our website, www.higroov.com, and your purchase of our products. By accessing our Site or purchasing from us, you agree to these Terms.

1. Eligibility

You must be at least 21 years old to purchase our products. By using our Site, you confirm you meet this requirement.

2. Orders & Payment

When you place an order, you agree to provide current, complete, and accurate information. We reserve the right to cancel or refuse any order at our discretion.

All prices are listed in U.S. dollars. You agree to pay all charges at the prices in effect when you order, including shipping fees and applicable taxes.

3. Product Information

We strive to display accurate product information, but errors may occur. We do not warrant that product descriptions, pricing, or availability are error-free.

4. Shipping & Delivery

Estimated shipping times are not guaranteed. Risk of loss passes to you upon our delivery of the order to the carrier. You are responsible for providing a valid shipping address.

5. Returns & Refunds

Please see our separate Refund Policy for details on returns, exchanges, and refunds.

6. Intellectual Property

All content on this Site, including logos, images, text, and product designs, is the property of HIGROOV or its licensors and is protected by copyright, trademark, and other laws. You may not use our intellectual property without our written permission.

7. User Conduct

You agree not to:

  • Violate any laws or regulations.

  • Use our Site to harm, abuse, or harass others.

  • Interfere with our Site’s security or operation.

8. Disclaimer of Warranties

Our products and Site are provided “as is” and “as available.” We make no warranties, express or implied, including merchantability or fitness for a particular purpose.

9. Limitation of Liability

To the fullest extent permitted by law, HIGROOV shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of our products or Site.

10. Indemnification

You agree to indemnify, defend, and hold harmless HiGroov, its affiliates, and employees from any claims or demands arising from your violation of these Terms or misuse of our Site or products.

11. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Travis County, Texas.

12. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a new effective date. Your continued use of our Site means you accept any changes.

13. Contact Us

For questions about these Terms, please contact us at:

  • higroovin@higroov.com

  • 1521 Beebrush Lane, Austin TX 78748