Privacy Policy

Effective Date: 6/27/2025

At HiGroov, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us.

1. What We Collect

We may collect:

  • Personal information: name, email, phone number, shipping/billing address.

  • Payment information: credit/debit card details (processed securely by our payment partners).

  • Order details: products purchased, order history.

  • Website usage data: IP address, browser type, device information, pages visited, and referring URLs (through cookies or analytics tools).

  • Communications: emails, chat, or other messages you send us.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products.

  • Communicate with you about orders, promotions, or support.

  • Improve our website, products, and services.

  • Send newsletters or marketing materials if you opt in (you can unsubscribe at any time).

  • Comply with legal obligations.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Analyze website traffic and performance.

  • Personalize your shopping experience.

You can disable cookies through your browser settings, but some features of our site may not work properly.

4. Sharing Your Information

We never sell your data. We only share it with trusted partners who help us operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Marketing tools (e.g., email platforms)

  • Analytics providers (e.g., Google Analytics)

These partners may access your information only to perform services on our behalf and must protect your data.

5. Your Rights

Depending on where you live, you may have the right to:

  • Access or request a copy of your personal data.

  • Correct or delete your information.

  • Opt out of marketing communications.

  • Restrict or object to certain uses of your data.

To exercise your rights, contact us at [Insert HiGroov contact email].

6. How We Protect Your Information

We use industry-standard security measures, including SSL encryption, to protect your data. However, no system is 100% secure, so we cannot guarantee absolute security.

7. Children’s Privacy

Our site and products are intended for adults 21+. We do not knowingly collect information from minors. If we learn that we’ve collected information from someone under 13, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this policy or your information, please contact us:

groovin@higroov.com
1521 Beebrush Lane, Austin TX 78748